Customer Service

Contact Us

My Waist Shaper’s Customer Service is ready to assist you. For information about your order or product information, please use the contact form on this page and we will respond to you within 24 hours.

    Processing Time

    Please allow 2-3 business days for processing of your order.


    We ship worldwide! Allow 14-21 business days for your order to arrive. Shipping time varies depending on where you are located. Delivery times are based on orders placed between Monday – Friday.

    Return Policy

    Due to the nature of our products, which are considered undergarments and for hygiene reasons we are unable to accept returns or exchanges for other sizes, colors or products. When placing your order, please refer to the sizing chart to ensure that you receive the correct size and fit for your body.

    If by chance we send you the incorrect size or your item arrives damaged, we will be more than happy to provide you with store credit or send you the correct size free of charge upon proper proof and approval by our customer care staff.